VA Handbook 5005/161 January 29, 2024
Part II
APPENDIX H5
II-H5-6
feedback and recommendations to executive leaders. Exhibits
leadership that reflects current standards and expectations provided
by VHA Central Office (VHACO). Required experience may include
assignments that involved directing and evaluating complex patient
care or administrative programs, services or operations for a
healthcare system or at multiple sites. The assignments would have
required planning, organizing and assessing healthcare services or
programs; implementing national initiative and organizational targets;
developing long and short-term program goals, and analyzing
developing options; and implementing solutions to health care
operational or administrative problems.
(b) APN (VISN Program Manager/Lead). APN (VISN Program
Manager/Lead) manages one or more large, complex patient care or
administrative programs across one or more VISNs. Responsible for
the program(s) and significantly influences overall functioning of the
program(s) throughout the VISN(s). Provides leadership, direction,
and guidance on all aspects of the program(s). Coordinates with
network and facility executives in developing and establishing the
long and short-range organizational goals for the program(s), ensures
organizational goals and policies are aligned with VISN and national
goals. Evaluates, develops, coordinates, implements and improves
program operations within the VISN(s). Manages the overall budget
for the program VISN-wide, to include determining resource needs,
allocating resources, and ensuring proper utilization in productivity,
efficiency, and cost effectiveness of operations. Responsibility for
clinical practice, program management, education and human
resources management of the program. Establishes and maintains
effective interpersonal relationships with all levels of stakeholders at
the facility, network or beyond. Interprets and applies national policy,
as well as develops VISN-wide supplemental guidance regarding the
program(s). Assist in policy-making activities and the overall
functioning of administrative and clinical programs. Collaborates with
other staff to establish and maintain programs that cross service
and/or discipline lines and influence organizational mission and
health care. Utilizes forecasts of technological changes, utilization
patterns, future workloads, staffing projection, and cost comparisons
to provide feedback and recommendations to VISN leadership that
reflects current standards and expectations provided by VHACO.
Required experience may include assignments that involved directing
and evaluating complex patient care or administrative programs,
services or operations for a healthcare system or at multiple sites.
The assignments would have required planning, organizing, and
assessing healthcare services or programs; implementing national
initiative and organizational targets; developing long and short-term